About Deel
Deel is a privately-held payroll and compliance provider based in San Francisco, California. The company provides hiring and payment services for companies hiring international employees and contractors.
About the Opportunity
You will oversee all aspects of the US immigration process and will be responsible for communicating with clients, gathering application documents, reviewing files, and submitting applications.
You will be responsible for an array of US business immigration cases from inception to resolution and provide industry-leading service to clients by offering timely and clear immigration support.
You will be required to follow the outlined company-developed onboarding and processing workflows.
Roles & Responsibilities
- Offer a consistent, industry-leading experience to customers by providing legal support and strategy from the initial kick-off call through petition filing.
- Prepare and file initial submissions, re-submissions, and RFE/NOID responses for O-1, EB-1, and EB-2 NIW petitions.
- Continuously level up by learning how to prepare new case types, such as I-485, H-1B, TN, E-3, E-2, etc.
- Actively monitor individual case pipelines to achieve production targets, meet critical deadlines, and increase client satisfaction.
- Effectively communicate with customers regarding procedural and case processing issues, identify client immigration solutions, and understand current client activity.
- Provide feedback on opportunities for continuous process improvement and elimination of redundancy.
- Report directly to the Immigration Specialist Manager.
- Work on special projects, as assigned.
Eligibility
- 1+ year of business immigration experience, either as a Paralegal or Immigration Specialist (Preference for O-1, EB-1, and EB-2 NIW experience).
- 1+ years of experience working in a law firm, corporate, or startup setting
- Strong writing, logical reasoning, and communication skills
- Strong client services skills:
- Experience directly interacting with customers via email, call, and video
- Experience anticipating clients’ needs and addressing their concerns
- Experience managing individual pipelines and proven ability to juggle multiple customers and priorities, keeping all customers informed of changes to deadlines
- Ability to function independently while following established directions and processes with limited hand-holding
- Strong attention to detail
- Familiarity with JIRA, Notion, and Slack is a plus.
How to Apply?
Interested candidates may apply through the link provided at the end of the post.
Location
Bengaluru, India
